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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
Phone scammer guy tried to call me several times today so I ended up using my phone's call screening feature to mess with them
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
On the note of cellphones

I really don't like how some of the telcos here are switching to a callback system where instead of putting you on hold, they schedule a callback that is several days into the future
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
Context: there's this scam that someone claims to be from one of the major cell companies, telling you of some great deal.

They then tell you to order a phone and then have it sent back to a warehouse they control for some made up reason, where they end up stealing that phone to sell overseas.

I realized the con before they had a chance to try to make me "return" the device to them, but now I have to deal with my cell company's terrible return process instead. How fun.
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
As soon as I get that mess sorted out I am gonna look around for a new carrier. What an awful experience.
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
Had the courier return to sender, so all I'll need to do is tell the CS rep that I did that so they don't need to send me a return label or anything
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
Got in touch with customer support (the real ones) and thankfully they were understanding thankfully
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Emelia/Emi @becomethewaifu@tech.lgbt
1mo
@norm And make sure to tell them that you're switching because they're actively enabling scams with the "call you back" support process. If you don't tell them, they may not actually realize that this "customer experience improvement" actually opens the door to a lot more pain than waiting on hold.
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Norm (ノーム) CastoriceBlushing @norm@shrimp.biribiri.dev
1mo
@becomethewaifu knowing that they will try to ask for an exit survey, I will definitely let them know
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